Terms and Conditions LobangKing — The Complete Platform User Guide

Welcome to LobangKing, an online gaming platform operated under a valid and recognised licence. These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and LobangKing ("Company", "we", or "Platform"). This document governs all aspects of your use of the platform, services, and games we offer.

By clicking the "Register", "I Agree" button, or by accessing any part of the LobangKing platform, you hereby confirm that you have read, understood, and agree to be bound by all terms stated in this document. This acceptance includes our Privacy Policy and Responsible Gaming Policy, which form part of this overall agreement.

LobangKing operates in accordance with applicable laws and regulations. Our platform is purpose-built to provide a safe, fair, and responsible entertainment experience for all members. We are committed to ensuring all operations are conducted with full transparency and uncompromising integrity.

To register and use the LobangKing platform, you must meet all of the following eligibility requirements without exception:

• Aged at least 18 years old at the time of registration and throughout your use of the platform.
• Registering in your own personal capacity and not on behalf of any third party.
• Providing accurate, complete, and up-to-date registration information during the sign-up process.
• Not subject to any legal restrictions that prohibit participation in online gaming activities.
• Has never had an account closed or suspended by LobangKing previously due to a breach of terms.

LobangKing reserves the right to request identity verification (KYC – Know Your Customer) at any time. Documents that may be required include a national identity card, passport, utility bill, or other official documents as proof of identity and address. This KYC process is an industry-standard measure to protect the security of all members and ensure compliance with anti-money laundering regulations.

Your LobangKing account is exclusively yours and may not be transferred, shared, or sold to any other party. You are solely responsible for maintaining the confidentiality of your password and login details at all times.

You must notify our support team immediately if you suspect any unauthorised access to your account. LobangKing will not be liable for any losses or damages arising from your failure to protect your account login information.

• Ensure the registered email address is active and accessible — it is used for verification and important communications.
• Update any changes to your personal information promptly via your account settings.
• Do not share your password with anyone, including LobangKing support staff — we will never ask for your password.
• Use the two-factor authentication (2FA) feature provided for an added layer of security.

Accounts inactive for more than 12 consecutive months may be subject to an account management fee or closure at management's discretion. Account holders will be notified of any balance before any action is taken.

LobangKing accepts deposits via a variety of fully supported payment methods, including local bank transfers, e-wallets, and other digital payment options available in Malaysia. All deposits are processed instantly and credited to your account within moments.

Deposit limits are as follows:

• Minimum deposit: RM 20 per transaction.
• Maximum deposit: Depending on your chosen payment method and account level.
• Any deposit made will be automatically verified by our system in under 30 seconds.
• Deposited funds must be used for gaming purposes on the LobangKing platform only.

LobangKing does not accept cash payments, money orders, or any third-party payment methods not officially listed on the platform. Any attempt to deposit funds via unauthorised methods will be rejected and returned.

Withdrawing wins is the absolute right of every LobangKing member who has fulfilled all stipulated conditions. We are committed to processing all withdrawal requests promptly and without unnecessary delays.

• Minimum withdrawal: RM 50 per request.
• Processing time: Between 15 minutes and 24 hours, depending on the payment method and verification process.
• Withdrawals will be credited to the same payment method used during deposit, except in specific circumstances approved by management.
• Identity verification may be required before your first withdrawal is processed — this is a standard security measure.

LobangKing reserves the right to hold or delay the processing of withdrawals for security verification purposes, particularly for new accounts or large transactions. In such cases, we will contact you for the required supporting documents. This process is typically completed within 48 business hours.

LobangKing offers a wide range of bonuses and promotions to reward both new and loyal members. All bonuses are subject to specific terms and conditions that must be met before any withdrawal can be made.

The general bonus conditions applicable on the LobangKing platform are as follows:

• Each bonus has its own wagering requirement, which is clearly stated at the time the offer is made.
• Unused bonuses within the specified period will expire automatically.
• Only one active bonus is permitted at a time unless otherwise stated.
• LobangKing reserves the right to cancel bonuses where there is evidence of abuse or fraud.
• Bonuses awarded to accounts that violate the terms will be fully cancelled along with any wins generated from them.

Wagering requirements are typically expressed as a multiple of the bonus amount (e.g., 20x means you must place bets totalling 20 times the bonus amount before a withdrawal is permitted). Different games may contribute varying percentages towards the wagering requirement — this information is available on each promotion's page.

All games available on the LobangKing platform use a certified Random Number Generator (RNG) system that is independently audited by accredited international verification bodies. This ensures that every spin, card, or game outcome is entirely random and fair, with no interference.

The RTP (Return to Player) rate for each game is as stated in that game's information section. The RTP percentage is calculated based on millions of game rounds and represents a long-term average — not a guarantee of wins in any individual session.

• All game outcomes are final and cannot be altered once the game has concluded.
• In the event of a technical disruption during gameplay, the valid outcome will be determined based on available system records.
• Bets placed during network disruptions or system failures may be voided and funds returned.

To maintain a safe and fair gaming environment for all members, certain conduct and activities are strictly prohibited on the LobangKing platform. Any violation of the following prohibitions will result in immediate disciplinary action, including account suspension or closure without prior notice:

• Use of automation software, bots, scripts, or any tools that manipulate the gaming system.
• Colluding with other players to exploit system vulnerabilities or manipulate game outcomes.
• Making deposits using stolen, unauthorised, or payment methods that do not belong to you.
• Attempts to launder money or finance illegal activities through the platform.
• Using a VPN or proxy to conceal your actual location in order to bypass geo-restrictions.
• Registering more than one account or registering under another person's name.
• Exploiting technical errors or system bugs for personal gain.
• Any form of threats, harassment, or inappropriate language directed at staff or other members.

LobangKing employs an advanced monitoring system that operates 24 hours a day to detect any suspicious activity. We reserve the right to retain records of all transactions and gaming activity for investigation and legal compliance purposes.

LobangKing takes member privacy very seriously. All personal information collected during registration and platform use is handled in accordance with our comprehensive Privacy Policy. We will not sell, rent, or disclose your personal information to third parties without your consent, unless required by law.

Data collected, including registration information, transaction records, and platform usage data, is used solely for the following purposes:

• Managing and verifying your account.
• Processing deposits, withdrawals, and financial transactions.
• KYC compliance and fraud prevention.
• Service improvement and user experience enhancement.
• Account-related and promotional communications (subject to your marketing preferences).

For full details on how we collect, use, and protect your data, please refer to Privacy Policy in full.

The LobangKing platform is provided "as is" and "as available". While we strive to ensure uninterrupted operation, we cannot guarantee that the service will always be available free of disruptions, errors, or technical failures.

LobangKing shall not be held liable for:

• Any service disruption caused by factors beyond our control, such as internet infrastructure failures, natural disasters, or actions by authorities.
• Financial losses resulting from legitimate game outcomes.
• Losses arising from unauthorised access to your account due to your failure to protect your login details.
• Delays in transaction processing caused by banks or third-party payment providers.

You may close your LobangKing account at any time by contacting our support team. Before closure is processed, all eligible balances in your account will be returned to you upon completion of a brief review.

LobangKing reserves the right to suspend or close an account without prior notice under the following circumstances:

• Violation of any part of these Terms and Conditions.
• Evidence or proof of fraudulent activity, money laundering, or other illegal activities.
• Failure to complete the KYC verification process within the stipulated timeframe.
• Instructions or directives from relevant authorities.
• At the account owner's own request for self-exclusion purposes.

If your account is closed due to a terms violation, LobangKing reserves the right to withhold the account balance as compensation for losses incurred. Any account closure decision made by LobangKing is final, subject to the available appeals process.

LobangKing reserves the right to modify, update, or replace any part of these Terms and Conditions at any time without prior notice. However, we are committed to informing all members of significant changes via in-platform notifications at least 7 days before the changes take effect.

It is your responsibility to review this Terms and Conditions page periodically. The last updated date is always displayed at the top of this document. Continued use of the LobangKing platform after any changes take effect constitutes your acceptance of the updated terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact our support team via:

• Email: [email protected]
• Live Chat: Available 24/7 via the LobangKing platform
• Target response time: Within 24 business hours for email; instant for live chat

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any dispute arising from or relating to the use of the LobangKing platform shall first be resolved through voluntary discussion before any legal action is taken.